With an average dwelling time as high as 40 minutes there is no better platform than a digital signage to reach visitors in the healthcare industry. Queue management system integrated with a digital signage helps hospitals manage the token generation process and at the same time keep the visitors engaged. Right from managing high visitor footfall to improving their experience, a digital signage plays a very critical role.
Benefits of Digital Signage
Reduce perceived wait time
Research has proved that digital screens deployed in the waiting areas of the hospitals play an important role in entertaining the visitors and reducing their perceived wait time by 35%.
Promote hospital facilities
A digital signage is an excellent platform to promote in-house facilities and services offered by the hospital. The content on these screens can be centrally controlled and shared efficiently.
Share healthcare information
Hospitals also use digital signages to educate patients and visitors by displaying educational content such as wellness tips, treatment procedures, and medical advice that will keep them patients healthier.
Increases visitor engagement
Digital signages are often found in common areas like waiting room, reception, lobbies etc. These displays are used to relay information like announcements, notices, warnings and sensitive messages
Helps in wayfinding
Navigating through the large building of the hospital can be challenging for the patients and visitors. Interactive wayfinding kiosk aid the visitors to quickly locate and navigate to their desired destination.
Based in Chennai, India, Apollo Hospitals is among the first in India to receive international healthcare accreditation. With the need to manage a large pool of patients & a large network of doctors from each stream; both resident & visiting, Apollo has digitized its token generation process through Xtreme Media Queue Management System (XM QMS) – an option that is much efficient over the conventional token management process.
Xtreme Media has successfully deployed Queue Management System integrated with digital signage features for Reliance HN Hospital Mumbai, India. With a web-based interface, doctors can access QMS data over multiple platforms (tablets, smart phones) from different locations. On the other hand, Digital Signage features help add to the state-of-the-art facilities of the hospital. This while effectively educating patients about new medical treatments, promoting services by means of commercials and entertaining patients in waiting areas.